We are in the business for helping YOU. Whether you have a simple question, a need to expand, a spare part - new or refurbished, some quick & simple casual engineering - onesite or remotely or a month-by-month formal maintenance contract to have us on standby 24/7...
We're adaptive at ProAction Networks. We're not after a quick buck and we're not into tying anyone down with anything more than they need. We'll help you with good advice, competative labour, efficient work and we'll always be there when you need us. Not only do we provide 24 hour support, with a client portal to login, recieve help, live interact with an engineer but we also provide you with a 24 hour telephone support number.
With 7 years NEC IPS &IPX experience under our belts, we're bound to know how to help, whatever your setup. Don't bother with those expensive, complacent, bloated maintenance companies, when we're just what you're looking for! We're also fully experienced and qualified to provide excellent technical expertise for Cisco Internetworking, Wirless and Microsoft Backoffice.
Here at ProAction Networks, we employ a range of tools and disciplines to ensure complete satisfaction in your support expectactions.
Not only do we employ formal maintenance routines, and system audits on a regular basis, but we feed this back to yourselves in formal updates, formed of suggestions and warnings (if necessary) so as you can isolate vulnerable areas of your business and prevent problems before they erupt. We have also developed our own fault monitoring software to warn of problems potentially hours before you are even aware a problem exists.
We've utilise a variety of technologies to save you money in maintenance costs and ensure effective 24 hour cover, partnering with Cisco and Webex to bring you the best in remote support.
If formal maintenance is essential to your support obligations, please take a look at our formal maintenance proposals in downloadable PDF format below:
ProAction Networks Company Background